Returns & Exchanges
We want you to be fully satisfied with your Karhu performance gear, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution for your sporting needs.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Place the unworn items in their original packaging, ensuring all tags are attached and the shoebox is protected by an outer shipping box.
Ship It Back
Print the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned equipment, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing